ORDER/CUSTOMER SERVICE DELAYS - (June 12th - 24th)

WE ARE CURRENTLY EXPERIENCEING DELAYS IN ORDER FUFILLMENT & CUSTOMER SERVICE REPLIES - DELAYS SHOULD END ON MONDAY, JUNE 24TH

Message from Michael Rich, Owner of MRM Performance:

I'd like to apologize to all of our customers for the major delays we've been experiencing the past week and a half as this is completely unlike how we normally operate.

We have a small team which consists mostly of family, which allows us to keep our overhead costs down and offer competitive prices. However this is an issue when something unexpected happens; which it did. We had a major family emergency that required most of us to step out of the office without any warning on June 12th, which has resulted in major delays.

No matter the cause, there is no excuse for delays like this to ever happen, and we will be hiring additional staff to ensure that something like this never happens again. If you have an order that's been delayed and have not received a response yet, please be patient and we will get to you as soon as possible. We are back in the office as of Friday evening (6/21) and will be working through the weekend to catch up on all orders and support emails. 

Once again, I apologize for this unexpected delay. Please reach out to us with any questions or concerns.

EMAIL IS THE BEST WAY TO REACH US! Please include an order number with any inquiry so we can quickly locate your order and assist. 

Customer Service Email: Sales@MRMPerformance.com